Terms & Conditions

Introduction

Welcome to kb88, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and kb88 ("we", "us", "our", "the Platform"). By registering an account, depositing funds, placing a bet, or otherwise using any part of kb88, you confirm that you have read, understood, and agreed to these Terms in their entirety.

These Terms should be read together with our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement governing your use of kb88. If you do not agree with any part of these Terms, you must not use this platform. kb88 reserves the right to update or amend these Terms at any time; continued use of the platform following any change constitutes your acceptance of the revised Terms.

Eligibility and Age Restriction

Use of kb88 is restricted to individuals who meet all of the following eligibility criteria. It is your sole responsibility to ensure you qualify before registering:

• You must be at least 21 years of age (21+ only). Providing false date-of-birth information is a serious violation and may result in immediate account suspension and forfeiture of any balances.
• You must be a resident of or accessing the platform from a jurisdiction where online gambling is not explicitly prohibited under local law.
• You must register using accurate and truthful personal information. Any false, misleading, or incomplete information may lead to account termination.
• You must not be a current employee, director, officer, agent, or contractor of kb88, nor a close associate or family member of such persons.

Account Registration and Security

Each player is permitted to hold only one active account on kb88. Opening duplicate or multiple accounts — whether under your own identity or under a false identity — is strictly prohibited and constitutes grounds for permanent account closure and forfeiture of all funds. If you suspect your account has been compromised, you must notify us immediately at [email protected].

You are responsible for maintaining the confidentiality of your login credentials. kb88 shall not be liable for any losses arising from unauthorised access to your account where you have failed to keep your credentials secure. We strongly recommend enabling two-factor authentication and using a unique, strong password.

• Account verification (KYC) is mandatory before any withdrawal can be processed. You may be asked to provide a government-issued photo ID, proof of address, and proof of the payment method used.
• kb88 reserves the right to conduct enhanced due diligence checks at any time. Failure to provide requested documentation within the stipulated timeframe may result in suspension of account activity.
• All personal data collected during registration and KYC procedures is handled in accordance with our Privacy Policy and applicable data protection laws.

Deposits and Withdrawals

kb88 supports a range of trusted local and international payment methods to serve our Bangladeshi player base. These include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard. Minimum and maximum deposit and withdrawal limits apply per transaction and per period; these are displayed at the point of transaction on the platform.

All transactions are processed in Bangladeshi Taka (BDT). Currency conversion fees may apply when an alternative currency is used, and these are calculated at the prevailing exchange rate at the time of the transaction. kb88 does not charge processing fees on deposits but certain payment providers may levy their own charges.

• Withdrawals are processed only to the same payment method used for the original deposit, unless otherwise approved by our compliance team following a KYC review.
• Withdrawal requests are typically processed within 1–3 business days, subject to successful identity verification and satisfaction of any applicable wagering requirements.
• Deposits made but not wagered may be subject to an administrative fee of up to 10% to cover payment processing and anti-fraud review costs if a withdrawal is requested without any gameplay activity.
• Any winnings derived from bonus funds remain subject to the wagering requirements stated in the individual promotion's terms before they become eligible for withdrawal.

Bonuses and Promotions

kb88 offers a range of bonuses and promotional incentives to new and existing players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as Eid, IPL, BPL, and the T20 World Cup. Each bonus is governed by its own specific terms, which are published alongside the promotion and form part of these Terms by reference.

kb88 reserves the right to modify, pause, or permanently withdraw any bonus or promotional offer at its discretion, with reasonable notice where possible. Abuse of bonus systems — including but not limited to using multiple accounts, using coordinated betting strategies to guarantee outcomes, or exploiting software errors — will result in forfeiture of the bonus and any associated winnings, and may result in account closure.

• Bonuses are issued in BDT and must be used within the validity period stated. Expired bonuses are automatically forfeited.
• Wagering requirements for welcome bonuses are typically set between 20x and 35x the bonus amount. The exact rollover requirement is stated on each promotion's dedicated page.
• Only one welcome bonus may be claimed per household, per device, and per IP address. Any attempt to claim the welcome bonus more than once constitutes abuse and will be treated accordingly.

Responsible Gaming

kb88 is committed to promoting responsible gaming among all of its players. We recognise that gambling can be entertaining but that for some individuals it may lead to harmful patterns of behaviour. We actively encourage players to set personal deposit limits, loss limits, and session time limits through the account settings panel. Players who believe their gambling is becoming problematic are encouraged to contact our support team to request a cooling-off period or self-exclusion.

kb88 strictly prohibits access by minors. Any account found to have been opened by a person under 21 years of age will be closed immediately and all funds will be forfeited. If you are concerned about your own gambling habits or those of someone you know, we recommend reaching out to professional support services. Our Responsible Gaming page provides further resources and guidance.

Prohibited Activities

Users of kb88 are expressly prohibited from engaging in the following activities. Violation of any of these prohibitions may result in immediate account suspension, permanent ban, and referral to relevant law enforcement authorities:

• Money laundering, fraud, or any other financial crime using the platform's deposit and withdrawal systems.
• Using automated bots, scripts, or AI-assisted tools to gain an unfair advantage in games, sports betting markets, or bonus acquisition.
• Collusion with other players to manipulate game outcomes, including but not limited to chip-dumping in poker or matched betting across related accounts.
• Reproducing, distributing, or reverse-engineering any part of the kb88 platform, software, content, or brand assets without express written consent.

Intellectual Property

All content on kb88 — including but not limited to logos, trademarks, graphics, text, software, game interfaces, and promotional material — is the exclusive intellectual property of kb88 or its licensed content providers, and is protected by applicable copyright and intellectual property laws. You may not reproduce, modify, distribute, transmit, display, perform, or commercially exploit any content from the platform without our prior written consent. The kb88 brand name, logo, and associated marks are registered trademarks and may not be used by any third party without express authorisation.

Limitation of Liability

To the fullest extent permitted by applicable law, kb88 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service. We do not warrant that the platform will be error-free, uninterrupted, or free from viruses or other harmful components, although we take all reasonable steps to ensure security and uptime.

In no event shall kb88's total aggregate liability to any user, whether in contract, tort, negligence, or otherwise, exceed the total amount deposited by that user in the 30-day period immediately preceding the event giving rise to the claim. This limitation applies to the maximum extent permitted by law and reflects the nature of online gaming services.

Amendments to These Terms

kb88 reserves the right to revise, update, or replace these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable advance notice via a site announcement or email to your registered address. Your continued use of the platform after the effective date of any amendment constitutes your binding acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates. The date at the top of this page reflects the most recent revision.

Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to online gaming operations as relevant to the jurisdiction in which kb88 operates. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably between the parties shall first be referred to kb88's internal dispute resolution process. Should the dispute remain unresolved following that process, both parties agree to submit to the exclusive jurisdiction of the competent courts. kb88 is committed to resolving all player complaints fairly, transparently, and in a timely manner.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or about any aspect of kb88's services, please contact our customer support team. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] — our support team is available 24/7 to assist you with account, payment, and gaming queries.